Q: How Do I Place An Order?
A: Send us a message via the contact us page or call us on 01283 684003 and we will work through your requirements to provide you with a quotation.

Q: How do I make a Payment?
A: We accept payments via BACS or faster payments these details will be issued to you upon placement of order.

Q: Can I have a credit account?​
A: Yes, your first order is pro-forma so we will release your order when cleared payment is received. Upon completion of our Account Application Form we will look at agreeing payment terms. These are either 14 days or 30 days net monthly depending on status and approval. If you would like to open an account with us please contact us on 01283 684003 and we would be happy to issue you with the form.

​Q: How much is delivery and how long does it take?
A: Our standard delivery is 5-7 days to mainland UK which is free for orders over £250.00 (not inclusive of VAT). For orders below our delivery charge is £15.00 + VAT for orders under £250.00 (not inclusive of VAT). If you require a specific date we can look into that for you so please don’t hesitate to get in touch.

​Q: Can you install the filters for me?​
A: Yes we can. Our dedicated team can assist you in the installation of your ventilation filters.

​Q: You do not have the size or grade I require on your website. Can you make to measure?
A: Yes we can for filters listed, all you need to do is get in touch with us with the size and grade you require and we can make to order with your specifications.

Q: Do you do site surveys?
A: We do, all you need to do is get in touch and we can look into your requirements.